Services Portfolio

I.

Advisory Services

  • Capacity Building
  • Monitoring & Evaluation
  • Operational Efficiency
  • Network Implementation

II.

Skills Enhancement

  • Knowledge Diffusion
  • Targeted Training
  • Online Courses
  • Educational Materials

III.

Custom Applications

  • Process Structuring & Design
  • Software Development
  • Implementation & Integration
  • Product Support

IV.

Cloud & Mobile Solutions

  • 24/7 Access to Documents
  • Mobile and Tablet Apps
  • Secure Data Storage
  • Cloud Hosting Services

Our Methodology

Core Values

Client Care

We care deeply about the progress of our clients and we are always responsive to their needs. Our goal is to be attentive to the particularities of diverse regions, countries, institutions and stakeholder groups, and to implement all interventions in a culturally-sensitive and sustainable fashion. Through integration of local stakeholders into project implementation processes, we seek to ensure “local ownership” of project outcomes and long-term benefits for our clients.

Dependability

Dependability as an important value demonstrating the competency and reliability of our firm and the people we employ. We uphold our reputation for integrity in all our activities and always deliver on our commitments in a timely manner. We understand that key prerequisites for successful project implementation are, first and foremost, proper planning and due diligence. We only employ senior experts with established track records in their respective fields. We ensure constant monitoring of all activities throughout the project cycle.

Quality

We are committed to providing high-quality services to all our clients. We focus on delivering first-rate outputs, strive for continuous improvement and respond vigorously to new developments. We provide unmatched value to our clients through streamlined business processes, client-specific solutions and the establishment of custom, all-around management teams for every intervention. We are always innovative, constantly searching for new ideas to improve the delivery of our services and ensure outcomes truly meaningful for our clientele.

Approach

EDRC’s success in the implementation of programs is rooted in a careful and continuous evaluation of our clients’ needs and interests. Proper due diligence and far-sighted planning are essential preconditions to ensure that decisions made today are of value to our clients tomorrow. We always focus on our clients’ expectations and make every effort to exceed them. We give high priority to innovative thinking and continuously develop our working methods. Our clients’ close contact with EDRC’s key staff assures uncomplicated access to the expertise offered by our firm. We always seek open-minded communication and continuous evaluation of our services.

We demand a high degree of efficiency in all our activities and work on the basis of concepts ensuring a continuous improvement of our services and client satisfaction. Our firm’s efficiency is secured through the composition of teams, planning, smart use of technologies and analysis of data which lead to actionable change and improved organizational effectiveness. Through our Quality Assurance System (QAS), we continually gather and track performance metrics and consult clients and business partners to help drive improvements to our service offerings.

EDRC is committed to upholding universally accepted standards of corporate governance and business integrity across all of our operational activities. Each member of our team adheres to our strict Code of Ethics and has superior industry knowledge and specific functional expertise to ensure quality execution and high levels of client satisfaction. Our actions are always guided by our core values of quality, integrity, innovation, dependability and client care. We aspire to performance that endures beyond the immediate project. Our core values are indispensable to our daily operational management and project deployment.

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Planning

EDRC’s success in the implementation of programs is rooted in a careful and continuous evaluation of our clients’ needs and interests. Proper due diligence and far-sighted planning are essential preconditions to ensure that decisions made today are of value to our clients tomorrow. We always focus on our clients’ expectations and make every effort to exceed them. We give high priority to innovative thinking and continuously develop our working methods. Our clients’ close contact with EDRC’s key staff assures uncomplicated access to the expertise offered by our firm. We always seek open-minded communication and continuous evaluation of our services.

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Evaluation

We demand a high degree of efficiency in all our activities and work on the basis of concepts ensuring a continuous improvement of our services and client satisfaction. Our firm’s efficiency is secured through the composition of teams, planning, smart use of technologies and analysis of data which lead to actionable change and improved organizational effectiveness. Through our Quality Assurance System (QAS), we continually gather and track performance metrics and consult clients and business partners to help drive improvements to our service offerings.

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Governance

EDRC is committed to upholding universally accepted standards of corporate governance and business integrity across all of our operational activities. Each member of our team adheres to our strict Code of Ethics and has superior industry knowledge and specific functional expertise to ensure quality execution and high levels of client satisfaction. Our actions are always guided by our core values of quality, integrity, innovation, dependability and client care. We aspire to performance that endures beyond the immediate project. Our core values are indispensable to our daily operational management and project deployment.

Quality Assurance System

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